Active Listening

(Half-day workshop)

Pat Spiteri - Workshop Leader

Does anyone complain about your listening skills? Do you want to be able to listen better? This workshop will help you reach your goal.

WHO SHOULD ATTEND:

People who listen to others

YOU WILL LEARN TO:

• Enhance and create personal and professional relationships
• Demonstrate the true meaning of listening
• Increase productivity through active listening

COURSE OUTLINE

Active Listening

• Listening style assessment
• Barriers to listening
• Benefits to listening
• Three levels of listening
• Five techniques of active listening
• Fives skills of active listening
• Concentration tips
• Guidelines to effective listening
• Listener’s quiz for personal development

METHODS TO BE USED

Program delivery will appeal to all adult learning styles to encourage active participation and learning.