Dynamic Leadership Skills

(One-day workshop)

Helen Lomax - Workshop Leader

This workshop should really be called a toolbox. It is packed with valuable skills to help individuals enhance their abilities in dealing with others in all sorts of situations.

WHO SHOULD ATTEND:

• Anyone who wishes to improve their style of management
• Anyone who wishes to be an effective manager

YOU WILL LEARN TO:

• Identify the characteristics of a good manager
• Build strong relationships
• Create a trusting, productive environment
• Recognize and avoid traps and pitfalls
• Develop a strong communication strategy
• Deal with the many requirements of being an effective manager

COURSE OUTLINE

Principles of Good Management

• Identifying skills critical to success
• Adapting your personal style to deal with others
• Examining the Santa Clara Study and what people want in a “Leader”
• Understanding your staff needs

Build Your Skills

• Examining current strengths and areas for development
• Exploring your 5 Power Bases
• Realizing your role and contribution to the company
• Understanding what works for you – charisma, collaboration or compliance

Guide Your Staff

• Developing a communication strategy that works for everyone
• Building an effective team
• Learning the art of delegation
• Avoiding the games people play and pitfalls of the job

Handle Conflict

• Dealing with conflict in a timely manner
• Learning to deal with difficult employees and situations

Plan Ahead

• Creating goals and commitment to support the organization’s vision
• Developing a personal action plan

METHODS TO BE USED

This workshop is insightful and interactive. Participants will examine research data and explore their current managerial style through group discussions and exercises.