Designing Policies and Procedures
— writing policies, writing procedures —
(Half-day workshop)
This workshop provides a guide for creating policies and procedures that people will read and follow.
WHO SHOULD ATTEND:
Anyone who must write policies and procedures
YOU WILL LEARN TO:
- Understand the differences between policies and procedures
- Be aware of what the courts expect
- Choose the right format for the document
- Prepare documents employees will understand and follow
COURSE OUTLINE
Introduction
- What readers want and need
- Demands on writers
Legal Aspects
- Legal wording
- What the courts expect
4 Steps for Development
Policies Versus Procedures
- Definitions
Formats
- 6 options
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