Minute Taking and Privacy Legislation – FIPPA & MFIPPA

— roles, minutes, tools, FOI Legislation, and listening skills —

(One-day workshop)

This workshop explores the minute taking process in light of Ontario privacy legislation and provides information and techniques to build the confidence of minute takers.

There are no perfect ways to take minutes.  But there are better practices. This workshop provides recording secretaries with information and a variety of techniques they can use to take minutes at both formal and informal meetings.

WHO SHOULD ATTEND:

• Anyone who must take minutes at meetings
• People who are new to the minute taking process or who have taken minutes numerous times will benefit from this session

YOU WILL LEARN TO:

• Prepare professional-quality formal and informal minutes
• Organize yourself before the meeting
• Select and summarize key points
• Watch for hidden variables
• Handle corrections
• Improve your retention of information during meetings
• Improve your listening skills

COURSE OUTLINE

Introduction

• Four purposes of meetings
• Role of the minute taker
• Requirements of formal versus informal meetings
• Agendas

Minutes

• Definition and purpose
• Organizing yourself: before, during and after the meeting
• What to record/what to ignore
• Writing style

Tools

• Strengths and challenges of available tools
• Hidden variables every minute taker should be aware of
• Four types of meeting participants

Listening Skills

• Listening versus hearing
• Analysis of individual listening strengths
• Exercises to improve listening

METHODS TO BE USED

Participants will be actively involved in discussions and exercises designed to develop and to improve their note taking skills and to build their confidence in the minute taking process.

 

Comment from a workshop organizer

Hi Colin,

I would just like to thank you for all of your help organizing the training session at Markham Stouffville hospital.  It was great.

Please let Jane know most have commented to me today already that it was a great session.  Her presentation skills and content were well received.  We will definitely have more productive meetings and the best minutes in the area!

Jenifer Stow - Markham Stouffville Hospital

Jane,

Just wanted to say, “Thank You” for coming to HHS.  Your workshop was informative and interesting.  I really enjoyed it and learned quite a bit.  You are a wonderful presenter!   A pleasure meeting you!

Vera Perencevich - Halton Healthcare Services